Frequently Asked Questions

Why do we need the business name and ZIP code?
What do we do with your email address?
What sources does Find My Buzz cover?
What is a “mention”?
How do I see more of this activity (rave, rant, sources, etc.)?
Why doesn’t Find My Buzz cover Yelp?
How do we generate “Trends”?
Why don’t I have any activities?
What do you do with my data?


  • Why do we need the business name and ZIP code?
    • We use your business’ name to find your business’  “buzz” all around the web and we use your ZIP code to make sure we’ve got the right one.
  • What do we do with your email address?
    • We use this email address to notify you when your report is ready to view. We won’t use your email address inappropriately. For more details please view our privacy policy.
  • What sources does Find My Buzz cover? Find My Buzz currently covers these sources:
  • What is a “mention”?
    • A mention is a unique post by date, author and content that we find about your business.For example:
    • 1 tweet  = 1 retweet = 1 blog post = 1 review = 1 forum post = 1 mention
    • Mention equivalency chart

      What is a mention?

  • How do I see more of this activity (rave, rant, sources, etc.)?
    • We offer a full report <sample> for your business.
  • Why doesn’t Find My Buzz cover Yelp?
    • At the moment, we’re not able to display Yelp Data.
  • How do we generate “Trends”?
    • We calculate a sentiment based out of 5 stars where 5 stars represents the most positive sentiments. We then assign a sentiment to each mention we find for your business. We then average this sentiment over each month. This orange line -> represents how this average changes per month.The green bar is a count of how many mentions we found for each month.
  • Why don’t I have any activities?
    • We were not able to find any activities for you at this time. Check out our blog post <What to do if you have no activities> to increase your business’ online presence.
    • A useful resource to enhance your online visibility is here:
  • What do you do with my data?
    • We do not release your email or send you emails that you don’t want to receive. For more information, please visit our <Privacy Policy> and <Terms of Service>.
  • Have a suggestion? We’d love to hear it <contact us>.

     

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